Return & Exchange Policy

Thanks for shopping at Lavishnlovely.com

If you’re not entirely satisfied with your purchase, we are here to help.

Please note, you have 15 calendar days to return an item from the date you received it. Items returned after 15 days of purchase will not be accepted.

Physical Products

Items that are physically shipped to customers.

Refunds

To be eligible for a refund your item must meet the following conditions:

• The product must be returned with its original packaging including box, packing slips, product cushioning, retail packaging, warranty cards, documentation, tags, labels and stickers.
• The product isn’t used, damaged, dirty, stained, worn out, washed out and is in the same condition that you received it.
• The product must have the receipt or proof of purchase 

Returns

Please contact us first before returning an item. All items must be approved from the proper department before an item can be returned. An associate will reply promptly with instructions on how to proceed.

To make a return please do the following:

• Place the item in the original package it came in and include all associated materials (where applicable) such as box, packing slips, product cushioning, retail packaging, warranty cards, documentation, tags, labels, stickers, etc.
• Make sure to include a copy of the original receipt.
• Use a shipping company that offers a tracking number. Items shipped without a tracking number will not be accepted.

When we receive your item we will notify you on the status of your return after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.